It’s common advice when searching for a design/build team to ask for references. This is good advice, but one may wonder, “what questions should I ask?” Here’s a quick list of ideas to help as you prepare to make that call.
- Why did you choose this company?
- Did they handle problems with character and integrity?
- How well were change orders communicated to you?
- Were you, your family and your home treated with respect?
- Was there regular communication or problems with communication?
- What was the worst thing that happened during the process?
- Did you finalize all selections before beginning construction?
- Was your project completed on time?
- Did you make any changes?
- Was your project completed on budget?
- Did you find this company to operate with integrity?
- Did this design/build team meet and exceed your expectations?
- What were some of their best qualities?
- What were some of their limitations or weaknesses?
- And most importantly – would you use them again?